Terms and Conditions

1. General
These terms and conditions apply to all offers, sales and deliveries, unless otherwise agreed in writing between the parties. VENTUM A/S reserves the right, until the day of delivery, to adjust prices proportionately if there are increases in freight and insurance, customs duties, commodity taxes, exchange rates or other conditions not controllable by VENTUM A/S as stipulated in the section regarding force majeure.

2. Rates
All prices are in Danish kroner and exclusive of VAT, unless otherwise indicated.

3. Charge
VENTUM A/S payment terms are as stated on the invoice. If no payment has been made to VENTUM A/S by the due date, VENTUM A/S reserves the right to charge a 2% interest per month of delay from the due date until payment is made. The buyer's payments will first be subject to interest and costs, then the debt.

The buyer is not entitled to deduct any counterclaims against VENTUM A/S that have not been accepted in writing by VENTUM A/S, and has no right to withhold any portion of the purchase price because of claims of any kind. If delivery is delayed because of conditions or actions of the buyer, the buyer is obliged to pay VENTUM A/S as if delivery had been made on time. VENTUM A/S may waive this by written notice.

4. Reservation
VENTUM A/S retains ownership of goods supplied until the entire purchase price, including shipping cost, interest, and possible recovery costs, are paid in full.

5. Delivery
VENTUM A/S shall not be liable for delay in delivery, but will always strive for timely delivery. Where not otherwise agreed, deliveries are sold ex-stock. The risk passes to the buyer at the time of delivery. Should the delivery be made by third party carrier, delivery is considered complete when the goods are handed to the carrier, or to the carrier's agent.

Delivery is at the buyer's expense. Shipping costs are freight or postage, at a minimum of DKK. 120,- and, if applicable, any payment-on-delivery charges. If the buyer does not fulfil the agreement on time or otherwise delays the completion of delivery, for example by adding to or changing the order, VENTUM A/S is entitled to extend the delivery time, unless VENTUM A/S prefers to cancel the agreement.

6. Product Information
Prices are subject to errors and changes in information brochures and other promotional materials. Any errors and changes can not be invoked against VENTUM A/S.

7. Product Changes
VENTUM A/S reserves the right to change products or parts thereof without notice, if this is without inconvenience to the buyer.

8. Limitation of Liability
No claim against VENTUM A/S can exceed the invoiced price of the sold goods. VENTUM A/S is in no way responsible for loss of profits or other indirect or secondary losses. Unless otherwise specially agreed, VENTUM A/S has no responsibility for damage to real-estate or personal property, including products manufactured by the buyer. VENTUM A/S is only liable for injury when it is documented that the damage caused by negligence or omission of VENTUM A/S or of anyone VENTUM A/S is responsible for.

9. Product Liability
Unless otherwise stipulated by the mandatory rules of Danish law on product liability the following limitations apply: VENTUM A/S is only liable for damage caused by goods delivered by VENTUM A/S if it can be proved that the damage is caused by the company's fault or neglect. Insofar VENTUM A/S is given product liability to third parties, the buyer is required to keep VENTUM A/S free of financial loss to the same extent as VENTUM A/S's liability is limited according to the item above.

10. Complaints
On delivery the buyer has the duty to promptly check the delivered goods, verifying whether the quality and quantity of the delivery corresponds to what was agreed. Should the buyer find that this is not the case, the buyer must inform VENTUM A/S in writing within 3 days of receiving the goods. VENTUM A/S reserves the right to additional delivery or complete redelivery, should the quality or quantity of delivery not correspond to what was agreed.

If the buyer claims a defect, the buyer must promptly notify VENTUM A/S in writing and state the nature of the defect. If the buyer has discovered, or should have discovered, the defect and not correctly filed a claim, the buyer can not file the claim later. Changes or alterations to the purchased goods, without VENTUM A/S's written consent, relieve VENTUM A/S from any liability. The buyer must immediately after filing the claim, if VENTUM A/S so request, at own risk and expense return the allegedly defective product to VENTUM A/S in original packaging. VENTUM A/S reserves the right at any time only to receive the allegedly defective part.

VENTUM A/S reserves the right to test allegedly defective products. If VENTUM A/S finds no defect in the product after testing, the product can be expected to be shipped back with a bill for the tests carried out.

11. Returns
Any return of goods must be done within 8 days and only if they are unused and otherwise appear to be new. Non-stock products and used goods can only be returned in accordance with a detailed written agreement, or if there are defects in the goods supplied. Other products may be returned within 8 days at a price reduction, with a minimum of 15%. The same applies for claim items not redeemed. All returns are at the buyer's risk. Goods returned without an agreement with VENTUM A/S will be returned to the buyer at the buyer's expense.

12. Transfer of rights and duties
VENTUM A/S is entitled to transfer all rights and obligations to third parties.

13. Disputes
Any dispute between VENTUM A/S and the buyer must be determined by the Danish court in Copenhagen.

14. Force Majeure
Should delivery be prevented due to force majeure, VENTUM A/S is exempted of any liability, and VENTUM A/S reserves the right to fully or partially cancel the agreement or defer delivery beyond the due delivery date by the delay imposed by the obstacle. Under force majeure falls labour disputes, war or military call, blockade, barricade, political unrest, government intervention of any kind, lack of drive means or circumstances outside VENTUM A/S's control that are affecting VENTUM A/S's ability to meet its delivery obligations.